5155 Plymouth Rd Ann Arbor, MI 48105 | 734.660.5919
Regular hours: Mon.-Sat. 10am-8pm, Sun. 11am-6pm
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Building A Community

BMT’s Commitment to Service

Building A Community…

My parents owned a country store that was on the same property as our house. I always say I literally grew up in a business. My crib was just on the other side of the counter, and I was helped raised by a community of customers. Hickory Market taught me at an early age the importance of treating customers right. When my dad passed away in 2004, I moved back home to help my mom run our store. The community that my dad had spent a life time serving, took care of mom and me more than I could ever have imagined. With Balance, I look to build on those lessons and run a business that both realizes the importance of community and one that would make my dad proud.

Our Commitment to Service
Our YES AND approach to client service is in place to make sure we consistently work to set, meet and exceed your expectations.  Our #1 goal is to make your experience perfect each and every time.

Our clients are the heart of our business.  Our community is one of the greatest prides of my life.  We love creating a business that is able to provide you affordable therapeutic massage.  It’s an amazing feeling to know that the hard work we put in has such positive and lasting impact in yours.

Your Feedback Matters
We welcome any comments on your experiences as part of our Balance Community.  As we grow, we look to continue to improve.  Listening to you is one of the most important things we do. Please feel free to email me your comments, suggestions and feedback (josie@lifeisactive.com) or call the studio directly at 734-660-5919.

Josie's most recent posts:

Building A Community

BMT’s Commitment to Service Building A Community… My parents owned a country store that was on the same property as our house. I always say I literally grew up in a business. My crib was just on the other side of the counter, and I was helped raised by a community of customers. Hickory Market …

Meet BMT’s FD Team!

The ongoing mission of our FD team is to serve the needs of our clients. Each visit. Every time. When a client is unhappy for any reason we make it right with them immediately. It is not good enough to just meet your expectations, we want to exceed them. If this hasn’t been done then we have not fully done our job. Building trust and relationships with clients in the most rewarding part of our job.

BMT Celebrates 25,000 Massages

Balance is excited to announce that we hit our 25,0000 massage mark on 09.25.2012.  It took a little less than four years to hit the mark and with our growth and expansion we’re looking to hit our next 25,000 by the end of 2014! We are grateful for each one of our clients and all …

Write a Review!

Our clients are our #1 priority! We love to hear about your experiences, how massage has helped you and any feedback you’d like to share. See what others are saying and let us hear from you!

Your feedback makes us better!

As Balance continues to grow each month we are more determined than ever to make sure we are always taking your feedback into account. Here’s how…

The Balance Experience

Want to know just what makes the Balance Massage Experience different?

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